Privacy Policy

F K Tapes – Firoz Kurbanhusein ("we", "our", "us") respects your privacy and is committed to protecting information shared with us.
This Privacy Policy explains how we may collect, use, store, disclose, and safeguard information when you visit our Website, contact us, submit an enquiry, request a quotation, purchase products, visit our premises, or otherwise interact with us.

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Scope
This Privacy Policy applies to individuals who visit our Website or communicate with us, including customers, prospective customers, suppliers, distributors, vendors, consultants, contractors, business partners, and visitors to our business premises.
This Privacy Policy applies only to information collected by or on behalf of F K Tapes – Firoz Kurbanhusein and does not apply to third-party websites or services that may be linked from this Website.

2. Information We May Collect
Depending on your interaction with us, we may collect information that you voluntarily provide, including your name, company name, designation, contact details, address, business information, enquiry details, quotation requests, purchase-related information, communications, and any other information you choose to provide.
We may also automatically collect certain technical information such as your IP address, browser type, device information, operating system, pages visited, referring website, date and time of access, approximate location, and other information required for Website administration, security, analytics, and performance monitoring.
Where applicable, CCTV surveillance may operate at our offices, warehouses, or other business premises for safety, security, operational, and compliance purposes.

3. How We Use Information
Information may be used for legitimate business purposes, including:

Responding to enquiries and quotation requests.
Providing products and related services.
Customer support and business communications.
Processing orders and managing business relationships.
Improving our Website, products, and services.
Website administration, analytics, and performance monitoring.
Security, fraud prevention, and risk management.
Internal business operations and record keeping.
Marketing, promotional, and business communications where permitted by applicable law.
Complying with legal or regulatory obligations.
Protecting our legal rights and resolving disputes.

4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, security, user experience, analytics, and Website performance.
These technologies may also assist in understanding visitor interactions, measuring business performance, maintaining Website security, improving marketing activities, and enhancing our products and services.
Most web browsers allow users to control or disable cookies through their browser settings. Certain Website features may not function properly if cookies are disabled.
Please refer cookie policy for more details.

5. Website Analytics
We may use analytics, reporting, conversion measurement, diagnostic, and similar technologies to better understand Website usage, improve performance, enhance user experience, measure marketing effectiveness, and support our business operations.
Such technologies may collect technical and usage-related information. Wherever reasonably practicable, such information may be analyzed in an aggregated or statistical manner.

6. Marketing Communications
Where permitted by applicable law, we may communicate with you regarding our products, services, quotations, business updates, promotional activities, exhibitions, newsletters, or other business-related information.
You may opt out of promotional communications at any time. However, we may continue to send communications necessary to respond to enquiries, process orders, provide customer support, or comply with legal obligations.

7. Disclosure of Information
We may share information with our employees, affiliates, professional advisers, service providers, logistics partners, technology providers, payment service providers, government authorities, regulatory bodies, or other parties where reasonably necessary for business operations, legal compliance, security, or the provision of our products and services.
We do not sell or rent personal information to third parties.

8. Data Retention
Information may be retained for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal, regulatory, accounting, contractual, or operational requirements, resolve disputes, enforce our rights, or protect legitimate business interests.
When information is no longer required, reasonable steps may be taken to securely delete, anonymize, or dispose of it, where appropriate.

9. Data Security
Reasonable administrative, technical, and physical safeguards are implemented to help protect information against unauthorized access, disclosure, alteration, misuse, or loss.
While reasonable measures are taken to safeguard information, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.

10. Third-Party Websites
This Website may contain links to third-party websites or services provided for convenience.
We are not responsible for the privacy practices, content, security, or policies of such third-party websites. Users are encouraged to review the privacy policies of those websites before providing any information.

11. Your Choices
Subject to applicable law, you may contact us to:

Request access to information you have provided.
Request correction or updating of information.
Withdraw consent where applicable.
Opt out of promotional communications.
Raise any privacy-related concerns.

Certain information may continue to be retained where required by law or for legitimate business purposes.

12. Children's Privacy
This Website is intended for business and general informational purposes and is not directed toward children.
We do not knowingly collect personal information from individuals where such collection is prohibited under applicable law.

13. Business Transfers
In the event of a merger, acquisition, restructuring, reorganization, sale of assets, or other business transaction, information may be transferred as part of such transaction, subject to applicable legal obligations.

14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Website functionality.
The revised version will become effective upon publication on this Website. Continued use of the Website after such publication constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, requests, notices or complaints regarding this Policy, please connect us through contact us page.